Shipping & Returns

Effective July 2026

Made to order — how shipping works

Every NUMEN piece is printed to order; nothing sits in a warehouse. That means:

• Production: your order is printed, finished, and inspected within 3–5 business days.
• Transit: shipped with tracking (USPS or comparable), typically 2–5 business days within the U.S.
• You'll receive a tracking number by email the day your order ships.

We currently ship within the United States only.

Your address

Please double-check your shipping address at checkout — we print and ship fast, and we can't redirect a package once it's in transit. Orders returned to us due to an incorrect address can be reshipped at cost.

Damaged, defective, or wrong orders

If your order arrives damaged, has a print defect, or the engraving doesn't match what you entered, email hello@numengolf.com within 14 days of delivery with a photo and your order number. We'll replace it or refund it — your choice. That's on us.

Returns

• Non-personalized items: returnable within 30 days of delivery in unused condition. Return shipping is on you unless the return is due to our error.
• Personalized items: engraved pieces are made just for you and can't be restocked, so they're final sale — except for defects, damage, or an engraving error on our part, which we'll always make right.

Cancellations & changes

Need to fix an engraving or cancel? Email us within 12 hours of ordering (or before production starts, whichever is sooner) and we'll take care of it. Once a piece is on the printer, we can no longer change it.

Questions

Write us any time: hello@numengolf.com. A human who plays golf will answer.